Nominations are open. Choose nominees from the approved institution lists.
You verify one mobile number and make one submission.
Getting started
Before you begin
1
Verify your mobile numberUse an active Zambian mobile number. It is verified before the form opens.
2
One submission per numberNominate across any award groups, then submit once. Submissions are final.
3
Choose from approved listsEach award uses a verified, searchable list of banks, NBFIs, MFIs, fintechs, or MNOs.
4
Deadline: 31 July 2026Late nominations will not be considered. You can skip any award you're unsure about.
Award group 1 of 5
Financial Sector Leadership Awards
Selection criteria
Leadership impact and governance within the institution.
Commercial performance, product innovation, and credit discipline.
Contribution to financial sector development and public trust.
1
Bank CEO of the Year
Select the institution first, then type the current CEO name for that institution.
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
2
NBFI (Deposit Taking) CEO of the Year
Select the institution first, then type the current CEO name for that institution.
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
3
MFI CEO of the Year
Select the institution first, then type the current CEO name for that institution.
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
4
Fintech CEO of the Year
Select the institution first, then type the current CEO name for that institution.
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
5
MNO (Mobile Money) CEO of the year
Select the institution first, then type the current CEO name for that institution.
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
Award group 2 of 5
Technology / Digital Financial Services Awards
Selection criteria
Reliability and accessibility of digital financial services.
Innovation, user experience, and service uptime.
Demonstrable adoption and customer value.
1
Digital Financial Services Excellence Award_ Bank
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
2
Digital Financial Services Excellence Award_ NBFI (Deposit Taking)
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
3
Digital Financial Services Excellence Award_ MFI
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
4
Digital Financial Services Excellence Award_ Fintech
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
5
Digital Financial Services Excellence Award_ MNO
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
Award group 3 of 5
Environmental, Social Governance (ESG) Intervention Awards
Selection criteria
Environmental stewardship and sustainable finance contribution.
Social impact, inclusion, and community benefit.
Governance quality, transparency, and accountability.
1
Best Bank ESG
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
2
Best NBFI (Deposit Taking) ESG
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
3
Best MFI ESG
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
4
Best Fintech ESG
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
Award group 4 of 5
Customer Service Awards
Selection criteria
Responsiveness and complaint resolution.
Availability, reliability, and customer treatment.
Consistency of service experience across channels.
1
Best Bank Customer Service
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
2
Best NBFI Customer Service
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
3
Best MFI Customer Service
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
4
Best Fintech Customer Service
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
5
Best MNO Customer Service
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
Award group 5 of 5
Industry Recognition Awards
Selection criteria
Financing impact demonstrated during 30 June 2025 to 30 June 2026.
Evidence of measurable outcomes in the relevant sector.
Supporting documents should be available for verification.
1
Outstanding Agri-Sector Financing Award - Bank
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
2
Outstanding Agri-Sector Financing Award - Deposit Taking NBFI
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
3
Outstanding Agri-Sector Financing Award - MFI
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
4
Outstanding Energy Sector Financing Award - Bank
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
5
Outstanding Energy Sector Financing Award - Deposit Taking NBFI
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
6
Outstanding Energy Sector Financing Award - MFI
Optional. Keep it concise and evidence-based.
Optional. PDF, Word, Excel, JPG or PNG only. Maximum 5 MB.
Optional — leave blank to skip this award.
Final step
Review & submit
Check your selections below. Once you submit, your nominations are final and cannot be changed.
Your selected nominations
Verify your details
We verify your details before you nominate. We will send a
one-time password (OTP) to your mobile number, and to your email address if email delivery is available.
Enter your OTP
Enter the 6-digit OTP sent by SMS.
Sent to your number and your email.
Your nomination will be linked to these verified details.
